My Kit never change the LED to green

Unsolved
Altaga's picture
Altaga
Junior(0)

Hi, i'm register the sim card in this page

 

https://marketplace.att.com/app/register-sims

 

after y try to perform this manual

 

http://cloudconnectkits.org/sites/default/files/IoT_Starter_Kit_2nd_Generation-Quick_Start_Guide_v1-1.pdf

 

but the Tricolor Led never change to green

 

i never use this hardware in the past, i dont know about the platform and i dont know how active the services

 

i am from Mexico